Refund Policy

Last updated 25 August 2026

Trial

You can set up a company and try JewelDesk before paying, so you know it suits your shop.

Refunds

If you paid for a plan and change your mind, write to us within 7 days of payment and we will refund it in full.

After 7 days

Payments are not refundable after 7 days, but you can keep using the plan until the period you paid for ends.

How to ask

Write to the email address on this site from the address registered with your company.

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